![]() Locate the WPS button on your router, but do not press it yet. Let us use the WPS method to connect the printer to the network. For more info on wifi direct, kindly refer to this document.12345678 is the wifi direct password. You use wifi direct when you need to connect the printer to a computer or a mobile device but do not have access to a wireless router.There is no option to factory reset this model printer.Hi to the HP Support Community. I'd be happy to assist you. Would it be possible to get a confirmation on wether it's possible to do a proper factory reset or if the network reset is the only option necessary to get a complete restore of the printer? Reason is that the printer was setup about a year ago but was never used again on that network and I now cannot make any changes because my older father doesn't remember if he set any custom credentials. It doesn't work of course, neither in the EWS or in the HP smart wizard when adding the printer. The network printout says the password is 12345678 for direct print and that is the only password I have seen anywhere. but for some reason you chose to send the requester a PM with the correct solution so that's not much help. I don't know if that explanation is correct since you don't have proper docs anywhere. I have reset the network settings and also tried to do some factory reset explained at. According to your documentation that password request shouldn't appear. I have been using your HP smart app to try to re-initialise this printer but the setup wizard asks me for a password just after I have entered the wifi password. Business PCs, Workstations and Point of Sale Systems. ![]() Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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